Refund policy

We want you to love what you ordered. If something isn't right, we've got you.

30-Day Returns You have 30 days from delivery to request a return — extended to account for weekends and holidays, so you never feel rushed. Items must be unworn, unused, with tags attached and in their original packaging.

Return Shipping Fee A $5.99 flat-rate return shipping fee applies, deducted directly from your refund. No extra steps, no surprise charges — just a simple, straightforward process.

How to Start a Return Email us at geteyecandygear@gmail.com and we'll handle the rest. We'll send you a return label and instructions for shipping your item back to us in Mountain Green, UT. Please reach out before sending anything back — unrequested returns can't be accepted.

Damaged or Wrong Item? Contact us immediately and we'll make it right — no fee, no hassle.

Non-Returnable Items Final sale items and gift cards are not eligible for return.

Refunds Once we receive and inspect your return, we'll notify you right away. Approved refunds are returned to your original payment method within 10 business days. Questions? We're always at geteyecandygear@gmail.com.